Smartodshop CRM

Analytics

–

Revenue and margin by day

Platforms

Commissions

Order statuses

Category analytics

Top 10 products by margin

Top 10 products by units sold

Recent orders

ID	Platform	Status	Waybill	Customer	Items	Revenue ₴	Margin $	Date
Loading...

Orders

Waybill:

Payment type

Payment status

Delivery method

Manager

Buyer

Waybill

Margin

Date from

Date to


Loading...

Clients

	Name	Phone	Orders	Reliability	Source
Loading...

Settings

Connections

Marketplaces

Delivery

Money

Notifications

Rozetka

Password

Prom

API token

Nova Poshta

Default API key

Accounts

Ukrposhta

Checkbox

Monobank

✈️ Telegram — bot connection

One bot serves all CRM notifications. The token is stored in the CRM database and never goes into git.

Turn on Telegram notifications

Bot token

Get it from @BotFather. Leave empty to keep the saved token.

Ollama

AI Agent — technical settings

Connection to the local Ollama. Everyday work with AI is on the page AI Agent in the left menu.

Turn on AI

Ollama base URL

Ollama runs in the background — the app doesn't need to be opened manually.

Model

Temperature

Web photo search

General

Rates and multipliers

Used to calculate margin: cost in $ → profit in ₴

Currency rate

Used to calculate margin: cost in $ → profit in ₴

1 USD = ? UAH

Current: —

Sync

Automatic and manual sync with the marketplaces

Platforms / Sales channels

The global list of sales channels. The order here is the order in the order/dropshipping/import drop-downs.

Customize

Your personal settings — they apply only to you.

Appearance

Language

«Default» follows the language the administrator chose for this CRM.

Segmentation

Up to two segments to split products and orders between business lines or managers. A manager's segment access is set in the manager card.

Warehouse

Product fields

System, automatic and custom product card fields. Rename the labels or add new ones.

Field management

Add your own fields — barcode, colour, series etc. Rename the system labels.

Warehouses

A warehouse keeps the stock and is linked to orders on write-off.

ID	Name
Loading...

Lists

Owners, supplying companies and order sources — chosen in the product card.

Owners

Supplying companies

Order sources

Options of the «Where ordered» field in the product card

Availability statuses

Shown in the «Availability» column as a coloured dot. System ones (🔒) can't be deleted but can be renamed and recoloured.

	Colour	Name	key	Type	Items
Loading...

Product card statuses

Shown in the «Card» column. The «OK» status (🔒) is normal, no badge. System ones can't be deleted.

	Colours	Name	key	Apply background	On	Items
Loading...

Rozetka

Integration and price calculation settings

🔌 Rozetka login and password →

Price markup (%)

Rozetka price = (purchase + markup $) × (1 + % / 100) × USD rate

Platform logo (PNG with a transparent background)

PNG / SVG / WebP, 64×64px recommended

Smart delivery

The commission Rozetka charges the seller for Smart orders

Include the Smart commission in the financial calculation

Tariff levels (UAH)

The commission is deducted from the order amount in hryvnias before conversion to USD.
If the order isn't Smart, no commission applies.

Prom

Prom.ua / Website

Integration and price calculation settings

🔌 Prom API token →

Price markup (%)

Prom price = (purchase + markup $) × (1 + % / 100) × USD rate

Platform logo (PNG with a transparent background)

PNG / SVG / WebP, 64×64px recommended

Orders

Order statuses

Set up the list of statuses, their colours and display order

Key (English):

Status mapping → Marketplaces

For each CRM status enter the matching numeric code on the marketplace. When the status changes, it's updated on the marketplace automatically.

Delivery mapping → CRM status

The real tracking status from the carrier (Nova Poshta / Ukrposhta) changes the order status in the CRM automatically. This is the only place that sets «In transit» — not the marketplace.

Cancelled → Cancellation reasons

Sub-statuses of the main «Cancelled» status. When cancelling an order, the manager chooses a reason that is sent to the marketplace according to the mapping below.

Cancelled (cancelled)

└─ reasons (sub-statuses):

Payment methods

Order payment methods, their behaviour and whether to show the payment status

Key:

Payment statuses

Payment statuses with colour settings for the badges

Key:

Delivery methods

Carriers and order delivery methods

Key:

Delivery statuses

CRM delivery statuses with colour settings (independent of NP tracking)

Key:

Buyer rating

Requests the buyer rating from Prom and Rozetka for orders where it isn't saved yet

Automation

Deterministic automation (not AI). Takes new orders into work automatically.

Automatically move new orders to «Picking»

New (new) → Picking (picking). Runs once per order. Final/processed orders are not changed.

Platforms

Delay after import

Run mode

Send the automatic status change to the marketplace (by the mapping)

The manual «New → Picking» button in the order list keeps working regardless of this setting.

Payment details

Used in messages to customers (prepayment for risky COD). The AI fills in these values — they aren't hard-coded.

Company name (company_name)

Payment details UA (payment_details_ua)

Payment details RU (payment_details_ru)

Short payment details (payment_details_short)

Card number

IBAN

Recipient

Prepayment, amount ₴

or percent %

Nova Poshta

🔌 Nova Poshta API keys and accounts →

Sender

Sender account, contact person and shipping address

Default parcel

Parcel parameters used when creating a waybill

NP status colours

Set the text and background colour for each delivery status

Nova Poshta logo

Shown on the «Create waybill» button in the order list

Ukrposhta

Ukrposhta logo

Shown on the «Create waybill» button in the order list

Kanban

Kanban columns

Set up the columns, their names and which order statuses go into each column

Commissions

Commission rules

Commissions are deducted from the order amount before conversion to USD and the margin calculation

Act.	Name	Platform	Payment	Delivery	Type	Value	Prio.
Loading...

Brands

Product brand management

Logo	Name	key	Products	Active
Loading...

Default interface language

Users who chose «Default» see this language.

Translations

Key	RU	UK	EN
Loading...

🔌 Ollama connection →

Permissions

What the AI may do. In the first version only advice; auto-apply is off.

Analyse orders Suggest actions Apply actions automatically (not recommended)

🔌 Telegram bot token →

Chats / purposes

Each notification type is sent to its own chat/group. key used by the code (e.g. duplicates). A group Chat ID is usually negative, e.g. -1001234567890.

Loading…

Temporary tools

Temporary syncs, reconciliations and technical operations for data migration.

⚠ Admins only

📄 Google Sheets · temporary

Buyers

🛠 Repair / Migrations

Logs

AI Agent

Order analysis, recommendations, rules and the AI decision log.